We can assist with solving the most frequently encountered issues including programming your remote control scheduling your contour dvr or refreshing your cable boxes or cablecards.
Cox cable mini box troubleshooting.
Cox cable or advanced tv problems are very similar to internet problems.
Get help and support for setting up or troubleshooting your cox advanced tv and contour tv service.
The mini box is hooked up how its supposed to be but a message saying sorry we ve detected an interruption in you service.
Mini box user s manual channel scan you can run a channel scan at any time to have the mini box check to ensure all appropriate channels are being received.
Press the cox menu button highlight settings and press the select button.
Highlight fixed and press the select button.
I think i m going to disconnected and connect back again from the wall.
I program the new remote but for some reason i lost a my basic cable channels.
Whether you re experiencing issues with your cox tv channels the contour box or even your mini box the first step is.
Try a different appliance like a light on the socket to see if the problem is with the home wiring setup.
So i connected my cox cable new mini box but as soon as i connected.
Look for power cords that aren t plugged into the wall.
Check that a wall connected power cable is plugged into the digital box.
Press the right arrow to move the highlight to channel scan.
To run the channel scan begin at the customer support menu.
Highlight audio video and press the select button.
Cox cable or advanced tv problems are very similar to internet problems.
Turn it off and unplug it wait for over a minute and plug it back in.
Press and hold the setup button on the cox remote until the power button blinks twice.
If it is reset the home s circuit breakers or replace fuses.
Whether you re experiencing issues with your cox tv channels the contour box or even your mini box the first step is power cycle the device.
Highlight volume control and press the select button.
Check for loose connections from the wall to the mini box to make sure they are secure.
Cox customer support at 1 800 961 1207 to restore service.